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Support for Hosting - How do I see my site statistics, and what do they mean?

 

 

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A Human Touch in a Digital World™

How do I see my site statistics, and what do they mean?

You need to know how many people visit your web site, which pages they look at, if they get any errors, and much more. You need to know what search words were used, and how people got to your site. All this information is available for every domain hosted with us.

To access your stats, you need to point your browser to:

http://www.yourdomain.com/stats

You must replace both "www.yourdomain.com" with the domain name you want to see the stats on. You will be prompted with a log in box:

Type in the user name and password that you were sent when you signed up for your account (your FTP or e-Mail user name and password will work here - if you have been given no user name and password, please contact Support@InternetDesign.com). You can chose to have your PC remember them for you.

When you log in, you will see the AWStats for EasyAdmin screen. This screen may take a few seconds - or even a few minutes for really busy sites, as the computer is compiling information about all the visits to the site. Be patient!

The 1st graph lets you select what year and month to look at. It will default to the current month, showing you the traffic for that month in terms of Visits, Visitors, Pages Hits, and KB.

First visit will be the time and date that the first visitor went to the site that month. The time is PST. next is the month and year, with links to previous years (if your site has been hosted with us over the turn of a year or more). Last visit is the time and date of the last visitor before you ran the report.

Next is the number of visitors who came to your site. It follows a visitor as (s)he goes from page to page, so visitors will always be lower than page views. Pages shows how many pages have been requested. If you link to an image, that will not be counted as a page.

Hits is the one that catches most people out. If you have a web page with 6 images on it (Logo, product picture, 4 buttons), if someone visits that page, it is 5 hits - 1 hit for the web page, and one hit for each image on that page.

KB Shows how much bandwidth you have used - how much memory all the hits have used as they have been sent from the server to your guests. This will help to let you see if you are close to your bandwidth limit. You will need a lot of traffic to hit your limit!

The graph shows the above numbers in a pretty, and fairly useless way!

Click the months underneath to see the a different months traffic - this will change this graph, and all the following ones.

Next is details on Visiting domains countries and hosts. Since this help file was created, the software has been updated, and it now does list the countries that visited your site:

Robots/Spiders gives you information about the automated guests your website has. This is essential information for a web master or mistress. This informs you which search engines are indexing your site, and how often they are doing so.

This example page shows that Inktomi's slurp robot has been very busy at this site - however Jeeves has been here a lot less often. It also shows that 3 unknown robots have been here - either from new search engines, or coding written by someone who has not yet documented it.

Next we have the top 25 pages - obviously if you have under 25 pages on your site, this will be the top x pages - x being the number of pages on your site.

This shows that the search.cgi script is the most popular page, by a long way! After it was renamed to iDsearch.cgi it got less traffic. HOME PAGE is popular too - that being the main index page.

Next is Hours (Server time) (No picture). This is the time that your site is visited. Unless you are advertising your web site on TV or Radio at specific times, I really can see no use for this - but it's there if you want to look at it!

Used Browsers and used OS are more interesting - especially if you are using Flash, Java, or streaming multimedia.

87.3% of you are using Microsoft's Internet Explorer. Click the Versions link to see which version is being used. A lot of unknowns are listed. Clicking that shows who the unknown are. Netscape - once the dominant browser is now coming in at 4.5%. Click to see which versions are being used. The list of unknown operating systems usually ties in with the unknown browsers.

"Connect to site from" is another invaluable tool. It shows how your guests get to your site.

A lot of valuable information is here. 223 hits from bookmarks, or people typing the URL in directly, 52 hits from Google (So that search engine is going us good). No links from newsgroups (not a surprise - we do no promotion there!) The rest is details of web links - mainly from www.internetdesign.com - telling me who is linking to this site.

Another vitally important table is the Top 25 keywords used on search engines. This tells us what key words are working and, indirectly, which ones are not.

It look like a lot of you are looking for help with those .iaf files! From here I can see what help is wanted, and what areas are being used. I can see if I need to add more keywords, or change them. If you are actively promoting your site, you should be examining this information at least once a week.

Finally we have the errors. 404 means file not found - indicating a link to a page that does not exist on your site, or the inclusion of an image that you have not uploaded. Click on the 404 to see exactly what is missing.

There is a lot of information here, a lot to work through, but this information can help you keep your site working well, and help you promote it with success.

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